BR-DE-5

Explanation

XRechnung requires a named contact point at the seller for the buyer to turn to with questions. It need not be a specific person; a department such as ‘Accounting’ is enough. Together with the phone number and email address, it is one of the contact details XRechnung requires but traditional VAT law doesn't, which is why they are often left out.

How to fix

Ask the seller for a corrected invoice that names its contact point by a person or a department, such as ‘Accounting’.