DE-R-002

Explanation

When seller and buyer are both located in Germany, PEPPOL applies the German XRechnung requirements: the invoice must name a contact point at the seller, the one the buyer turns to with questions, with a name, phone number and email address. All three are mandatory. Traditional VAT law doesn't require these details. The invoice has no seller contact details.

How to fix

Ask the seller for a corrected invoice that states its contact point: a name (a function such as 'Accounting' is enough), a phone number and an email address. Keeping them once in the company details of the invoicing software puts them on every invoice.